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“广西夫妇转型家具送装，月入过万成行业新秀”

家居百科
2025-06-04 14:55

Transforming Lives: The Journey of a Couple in the Furniture Delivery Industry What It's Like to Go from Spouses to Colleagues: A Story from 'Wanshi Master'

What's it like to be constantly in each other's company, from being a couple to being colleagues? A couple from Nanning, Guangxi, known as the "Wanshi Masters," might just have the answer.

Before joining the Wanshi Master platform, Mr. Huang worked as an aluminum factory worker for thirty years. He spent long hours in a high-temperature environment, working 12 hours a day, soaked in sweat. Despite the hard work, his monthly salary was only 4,000 yuan. In 2021, when the factory moved, Mr. Huang left the workshop and decided to switch to the furniture delivery and installation industry.

Indeed, this career choice was not accidental; it was based on Mr. Huang's experienced foundation. Mrs. Li, Mr. Huang's wife, initially worked in a furniture store in a furniture selling space, and many of the furniture there was assembled by Mr. Huang.

In 2022, affected by the epidemic, Mrs. Li's furniture store business was bleak and in serious debt, ultimately forcing the closure of the store and bringing a debt of 340,000 yuan. Facing the double pressure of unemployment and debt, Mrs. Li was on the verge of collapse. Seeing her husband's "delivery and installation" business picking up, Mrs. Li also thought about switching careers.

Looking back at her husband's first few months as a new worker, Mrs. Li playfully said, "When he got his first order, he was so excited that he left for installation at 5 or 6 PM." Her tone, however, subtly contained pride.

After losing her job, Mrs. Li tried to help Mr. Huang with the deliveries and installations, taking on some of the finer tasks like screwing. However, at the beginning, due to her unskilled hands, she was often criticized by Mr. Huang, and their coexistence was not harmonious, with frequent arguments.

Over time, Mr. Huang also realized the truth in the saying, "Men and women working together make the job easier."

Furniture is a large and valuable item, prone to bumps and damage during transportation. Furniture delivery and installation require the师傅 to pick up goods from the pick-up point, transport them to the customer's door, and then install them. The time and manpower required are doubled.

Therefore, Mrs. Li's timely assistance was a great help to Mr. Huang. When Mr. Huang assembled the furniture, Mrs. Li would quote prices on her phone, take orders, and help with tasks like screwing and other small jobs. As a result, they could take at least three orders a day, averaging around 12,000 yuan per month, with stable income and flexible time. They were expected to pay off their debt within two years.

Mrs. Li confessed that working as a Wanshi Master was "better than running a store," and she plans to keep working until she is 60 years old, as long as she can still carry furniture. Joining the Wanshi Master platform truly changed the couple's situation, giving them hope for life, "being born again in a desperate situation." Compared to running a store, services like furniture installation require research and沉淀, and they can better demonstrate one's expertise and achieve self-worth. "I feel particularly satisfied and accomplished every time I finish assembling," she said.

After four years of working as "Wanshi Masters," Mr. Huang still maintains his initial enthusiasm, getting excited and joyful every time he receives an order, just like the first time.

"As long as there's work to be done, we are happy. Whether it's a big order or a small one, we will complete it with dedication,"

Mrs. Li added, "Only when customers are satisfied do we feel happy."

Today, Mr. Huang has been promoted to "60,000 Master," and he still doesn't pick and choose orders or reject any, striving to provide the best service for every order.

As the CEO of Wanshi Master, Tian Xiaozheng said, "The moat of Wanshi Master is 'bilateral satisfaction,' and the true 'good service' should think about the user's thoughts and urgent needs."

It is reported that as the "only officially recommended platform" by IKEA, Wanshi Master's NPS (Net Promoter Score) exceeds 92, far ahead of the average index of 17.4 in the service industry.

According to public data, as of February 2025, Wanshi Master has over 3.7 million registered masters, precisely reaching 297 cities and 2,844 county-level administrative divisions across the country, with a service coverage rate of 99.8%, providing over 170 million professional services to families nationwide. Its market status has been certified by the authoritative international consulting agency Euromonitor.

Behind the honor of being "the largest in the country," is the testament to Wanshi Master's brand strength and user reputation.