Optimizing Lighting Retail After-Sales with Qibing Dijia Overcoming the Challenges of Lighting Retail After-Sales
“How can one make a profit when the installation fee for an order is more expensive than the shipping fee?” This is a common pain point mentioned repeatedly by merchants at the Ancient Town International Lantern Decoration Expo.
With the continuous innovation of intelligent lighting, issues such as chaotic installation pricing, cumbersome damage claims, and high premium service for remote areas are eroding the profit margins of lantern e-commerce. Qibing Dijia's transparent "one-price service" model helps merchants save up to 45% of their operational costs and optimize the cost-performance ratio of after-sales services.


Lantern after-sales has long been trapped in a恶性 cycle of "low-price acceptance, mid-way price increase, and constant disputes." In the traditional model, master quotations are not transparent, and prices are hiked in remote areas; there are disputes over liability for damaged shipments and installation, and the claim process is cumbersome. Merchants are afraid of losing customers if they quote too high, and afraid of incurring losses if they quote too low, making after-sales costs difficult to control like a rolling snowball.
It's even more challenging during peak seasons when resources are squeezed - during promotions, orders surge, and the price of temporary workers doubles while the quality of service plummets, leading to a situation where "the more you sell, the more you lose."

Service One-Price - Based on big data algorithms, the platform generates standard prices according to lamp types, installation difficulty, and regional factors. Prices are locked upon ordering, eliminating last-minute price increases. Merchants know the after-sales cost before the goods are shipped, giving them a more confident pricing strategy.
Self-Price to Save More - Merchants can set service prices based on their budget, and the platform will intelligently match certified workers who accept these prices. This innovative model returns the pricing power to merchants, allowing for cost control during promotions and inventory clearing, truly achieving "I decide my cost."
Platform Underwriting Guarantee - Affordable prices do not mean compromising quality. With over 3.8 million certified workers who undergo strict verification and dynamic rating management (as of January 2026), orders are monitored throughout the process. Customer service is available from 8:00 AM to 9:30 PM, and the platform intervenes in disputes and property losses; reassignments are made if after-sales problems are caused by the worker. Enjoy the combination of low prices and professional service, saving money and peace of mind.


Several lantern shops in Ancient Town have verified the effectiveness of cost reduction after joining Qibing Dijia. A lamp e-commerce company significantly reduced its after-sales costs by 45% after integrating Qibing Dijia, with "national installation included" becoming a core selling point, and the order volume increasing accordingly. A smart lighting brand, using the "self-pricing" model, flexibly controlled average costs during promotions, resulting in an increased profit margin against the trend.
"Before, after-sales was a cost center, but now it's become a competitive advantage," said a lantern shop manager in Ancient Town. "One-price quotations make costs predictable, and platform guarantees make services trustworthy, so we finally dare to expand our market nationally."

The 34th Ancient Town Lighting Expo witnessed the innovative vitality of the Chinese lantern lighting industry, while Qibing Dijia is injecting a new impetus of "after-sales cost-performance" with its "price transparency, cost control, and platform guarantee" service system. Find workers with Qibing Dijia - save money and worry-free - this is Qibing Dijia's promise to over 3.5 million registered merchants (as of January 2026), and also a new path for the high-quality development of lantern e-commerce.
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