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“5分钟生死救援！黄巧云：专业保洁师的英雄本能”

家居百科
2025-06-06 11:33

Heroic Home Cleaner Saves the Day Heroic Home Cleaner Saves the Day with Quick Response to Fire

“Just as I opened the cabinet door, smoke and flames shot up, reaching as high as a person.” On September 9, 2024, cleaning staff Huang Qiaoyun arrived at a customer's home as usual. While cleaning the side bedroom, she suddenly smelled a faint smell of burning smoke in the air. “Without thinking too much, I quickly called the customer, Sister A, to investigate. In the end, we found the old air conditioner on fire in the study.”

Extinguishing the fire was a matter of professional instinct, and facing the blaze was a matter of responsibility. When the danger was over, as the customer gratefully held her hand, Huang Qiaoyun still felt that she had just done her job, thanks to her professional instinct.

In Huang Qiaoyun's nearly three years of domestic service experience, her professionalism and sense of responsibility have won her countless compliments and recognition from customers. To her, this is not only a treasure of trust but also a firm confidence in herself and the domestic service industry.

From Anxiety to欣然接受

“This job really gets better and better as I do it.”

Huang Qiaoyun clearly remembers the day she entered the industry. On August 24, 2022, Huang Qiaoyun entered the Lijixiaoda惠州 branch with a sense of uncertainty. “I was nervous at first, worried about encountering irresponsible agencies.” Huang Qiaoyun laughs as she recalls her experience, saying that she made a very bold decision.

But her concerns were quickly dispelled. As an official cleaning staff of Lijixiaoda, she was surprised to find that the company not only has a uniform uniform, tools, and working hours, but also a detailed service standard process covering 10 areas of the entire house, 106 household items, and 260 service standards. In addition to cleaning skills, safety management and professional quality training are also provided. Huang Qiaoyun sighed: “Now, thinking back, it's all because of these training that has been imprinted into my muscle memory that I could react in time in the face of the fire.”

Standardizing and visualizing unordered domestic service and providing stable, standardized services to customers is the requirement of Lijixiaoda for employees, and also has a solid and perfect system as support. Since its establishment, Lijixiaoda has adopted a direct operation model, and new employees must pass background checks, health checks and multiple screenings, and must also complete professional training and skill assessment at the Lijixiaoda Vocational Skills Training School before they can graduate and start work, ensuring the standardization of services from the source and guiding customers and practitioners to start a positive cycle of mutual trust.

“The encouragement from customers gives me confidence in my career.” Huang Qiaoyun said, “I have gained stable work and solid skills at Lijixiaoda, and I also feel a sense of honor as a domestic worker in the ‘double journey’ with customers.”

According to reports, Lijixiaoda currently has branches and schools in 68 cities across the country, offering 18 major services such as domestic cleaning and baby care, and has cumulatively provided more than 150,000 professional home service personnel to society.

From Unbearable to Confident

“It's this job that lets me stand tall at home.”

To Huang Qiaoyun, domestic work used to be an unbearable profession, “For the first half year, I didn't dare to tell my family, worrying that because of this job, my family would be looked down upon by others.”

Due to the lack of industry standards and the chaotic market, the domestic service industry has always been regarded as a “chaotic” gray area, and domestic workers have also been affected, easily being labeled as “unprofessional” or “fraudulent” and other professional tags.

The change is slow. “Each time I receive a customer's positive feedback, I can feel that they truly recognize my professional ability.” Huang Qiaoyun said, “I really appreciate Lijixiaoda for making my work feel so accomplished.”

Not only that, with the support of the direct employee system, Lijixiaoda also relies on its Internet platform to quickly respond to user service needs, carry out efficient and targeted dispatching, and also give ordinary employees like Huang Qiaoyun more opportunities to show their skills, and their income also rises accordingly. Huang Qiaoyun said, “I used to be very careful with money, but now I have more confidence in meeting the needs of my family, and when I am busy with work, my family will actively help me with household chores. 'During the holidays, I can give my parents bigger red envelopes!' Huang Qiaoyun said happily.

As a leading domestic service brand in China, Lijixiaoda is committed to promoting the professionalization of domestic service and making domestic workers feel more professional and mission-oriented. In addition to establishing a complete talent promotion and award system internally, Lijixiaoda also launched a number of evaluations such as enterprise self-evaluation of skill levels and social domestic worker skill identification in Guangdong Province, and issued national recognized certificates, so that the skill value of practitioners is properly valued.

Not long ago, Huang Qiaoyun was honored as the “Lijixiaoda Person of the Year” and stood on the award platform of the headquarters. As she came to the headquarters for the first time, she felt shy, surprised, and also had full expectations and aspirations for the future. “I want to learn more, do more detailed work, and make customers shine!”

From uneven to standardized and with expectations, we also look forward to Lijixiaoda continuing to play the role of the main body of the domestic service industry, promoting the deep integration of the industry and domestic employment through direct operation, and helping more responsible and capable “Huang Qiaoyuns” to realize their life value.